Services A-Z (110)

A returning undergraduate student who has not attended NKU for a minimum of two full consecutive academic semesters may petition for academic renewal of NKU coursework on a one-time-only basis.

Need access to a new tab in myNKU or access to an area in SAP GUI

Access to 20+ Adobe software titles, audio, video & photo editing, web development.

A comprehensive solution for building NKU's website.

Meet with a member of the IT Training Team to discuss webpage design and/or functionality. Custom elements on websites can also be discussed.

Add/Change user permission for BEx

Add/Change user permission for BEx Web Analyzer

Access Request for file storage in BEx Portfolio

This is a request for a course, event, workshop, membership or fee that needs a gateway for registration and payment processing. All requests will route to the Comptroller's Office for approval and IT for processing before your "course" will be published and available. Please allow a 10 business day allowance in your dated requests.

Having trouble working within Canvas? Log an issue and we will be assist you shortly.

Request this service to make a change to the name of the new person who will be taking over the fiscal responsibility for a Fund Center

Students are able to use their chosen names on campus. If you would like to change your name, but have not yet processed a legal name change, Please complete this request. For more assistance contact LGBTQA+ Student Initiatives at lgbtq@nku.edu or call (859) 572-5835, Monday through Friday between the hours of 8:30a - 4:30p.

Request access to Jabber

Request for setup for COIvCenter classes

Request a computer to be set up for a new user.

Install discipline-specific software in certain labs and classrooms.

The Office of Information Technology provides colleges with a Client Support Specialist, located within the colleges and buildings, so that faculty and staff are provided with technology support on-demand.

Complete this form to submit contract for formal review.

When attempting to register for a course that meets at the same time as another course in a student's schedule, special approval is required to be able to enroll in both courses.

This request is able to withdraw a student for courses as long as the student has not graduated from NKU.

Manually load data or modify scheduled load

Request to add or remove users from a department folder.

Request for an increase in storage space for a department's K drive folder.

Provide centralized software support including installation, upgrades, troubleshooting and removal of software.

To remove the restriction directory information being stopped sharing with the public.

To request directory information to be restricted and not be released to the public.

Borrow a laptop, tablet, or other accessory from the Norse Tech Bar.

If you are experiencing any issues using ESS/MSS, submit this form with additional information for us to assist you.

Log an issue if you are experiencing issues with Event Planning.

Appeal for acceptance of excess hours earned as non-degree student

Request Renewal of Access for Student Workers who will be continuing employment with your department

Use this service to request use of VA benefits for Fall 2022 semester.

As a student, you have the ability to select specific third party designees to have access to your student records and the types of information you wish to be provided.

Request this service when you have something you need updated or changed to current production setup for example a change to a report.

Request purchase of Gift Cards

Log an issue with the grading application

Graduate students are permitted to repeat a total of two courses. This form will allow you to request the application of a repeat option.

New group email account for your team's new project, role, or product.

Remote support services through phone, chat, and online service requests.

Reserve a cart of iPads for classroom use

File an issue if you are experiencing issues when making a payment online at myNKU or on the NKU mobile app.

File an issue if you are experiencing issues when making a payment online at myNKU or on the NKU mobile app.

IT Procurement Policy information

Request for a new listserv email address.

Service for Live Events held in the Digitorium, Student Union or Other campus locations.

Used to run a mass or batch process within SAP

Request for running Mass Processes within SAP

We loan a variety of portable equipment for instructional needs and certain NKU events.

Service used to request installation of media equipment.

Video Recordings, Audio Recordings, Studio Shoots and Post Production and Editing services

The request will assist in enrolling in multiple course sections of the same course.

Give access to specific cost center(s) for a user

Report issues experienced within myNKU

Issue related to Admissions services within myNKU

Report an issue or request assistance with myNKU processes and activities.

Report an issue for any myNKU Biller Direct or payment issues

Report an issue you are experiencing with myNKU

Request to change your legal name on your student records. Proper documentation is required.

Moving offices or internet not working - could be the wall network jack is inactive. Use this request to activate a port.

Request personalized training via Zoom or Teams for one user or a small group.

If you are having issue processing PARs, please use this form to request additional assistance.

Request a refund for a printing malfunction in a student computer lab.

Apply for a Procurement Card (PCard)

Use for when you need to request a special case or exception to use your PCard for purchase.

Update, Change PCard Information. Cancel PCard

Audited courses do not apply towards any degree or certificate program at NKU.

Request for an increase in storage for your personal J/M drive.

Reports, Data and Survey requests

Use this service to request use of VA benefits for any valid previous semester. Current or Future semesters should NOT use this form.

Report Printing Issues

Requests for new enhancements or configurations or updates to existing processes and configurations.

Request an update to a process or configuration or request a new process or configuration

Need help getting a project organized or structuring your tasks. New to project management and need help with a tool. Request this service and one our dedicated project managers will assist you.

Request a new project

Report issues with your computer or laptop and any connected accessories such as mouse/keyboard/monitor.

Report an Issue, request assistance, suggest enhancements or just have a question, use this form to request assistance from the Reporting and Analytics team

Fill out this form if an IT owned laptop was loaned to you for work-at-home during the COVID-19 pandemic and you would like the laptop to be transferred to your department inventory as a computer replacement.

If you have locked your account and need to get it unlocked, submit a ticket.

New access to SAP GUI

Forget your password and need a reset, file a ticket and we will reset it.

Need access to a particular T-Code in SAP

Request creation or modification of Active Directory security groups.

Report an issue experienced within the Sigma ProSam application or Financial Assistance area within myNKU

Request assistance for a smart classroom equipment issue.

Schedule a hands-on training of smart classroom equipment capabilities and operation.

Change/correct your Social Security number with NKU for current/past students.

Submit a request if you have a question or issue related to the functionality of any software used at NKU.

Specialty printing options at the Norse Tech Bar

Use this service to request use of VA benefits for Spring 2022 semester.

Student applying to NKU who need to update their Social Security Number

Use this service to request use of VA benefits for Summer 2022 semester.

Get assistance and advice on report building, application development, and other IT related activities.

Departmental telephone billing questions can be answered through this service.

This service is to assist with any phone related service.

If you are having issues logging time or using the time reporting application, please submit this ticket to get further assistance.

Meet with an instructor to receive additional training. You can also discuss customizations that are outside of the normal use of the software.

Request to create/update training documentation.

Request to create/edit a custom training video.

Use this form to submit a waiver for a program requirement. Must be submitted by an advisor and needs to have the approval of the department chair. Vice Provost approval needed for General Education.

This request is only for students with junior standing or higher and cannot be used to fulfill specific general education, major, minor, or requirements

This service is used to request features or changes for existing voicemail services.

Assistance with how to make your website more accessible.

Request new or additional website permissions in AEM.

Request assistance with Zoom Webinars