Services A-Z (88)

Need access to a new tab in myNKU or access to an area in SAP GUI

Access to 20+ Adobe software titles, audio, video & photo editing, web development.

A comprehensive solution for building NKU's website.

Meet with a member of the IT Training Team to discuss webpage design and/or functionality. Custom elements on websites can also be discussed.

Add/Change user permission for BEx

Add/Change user permission for BEx Web Analyzer

Access Request for file storage in BEx Portfolio

Having trouble working within Canvas? Log an issue and we will be assist you shortly.

Request this service to make a change to the name of the new person who will be taking over the fiscal responsibility for a Fund Center

Request access to Jabber

Request for setup for COIvCenter classes

Request a computer to be set up for a new user.

Install discipline-specific software in certain labs and classrooms.

The Office of Information Technology provides colleges with a Client Support Specialist, located within the colleges and buildings, so that faculty and staff are provided with technology support on-demand.

Manually load data or modify scheduled load

Request to add or remove users from a department folder.

Request for an increase in storage space for a department's K drive folder.

Provide centralized software support including installation, upgrades, troubleshooting and removal of software.

Asset transfer between department inventories

To remove the restriction to share directory information with the public.

To request directory information not be released to the public.

Borrow a laptop, tablet, or other accessory from the Norse Tech Bar.

If you are experiencing any issues using ESS/MSS, submit this form with additional information for us to assist you.

Log an issue if you are experiencing issues with Event Planning.

Appeal for acceptance of excess hours earned as non-degree student

Use this service to request use of VA benefits for Fall 2021 semester.

Request this service when you have something you need updated or changed to current production setup for example a change to a report.

Log an issue with the grading application

New group email account for your team's new project, role, or product.

Remote support services through phone, chat, and online service requests.

Reserve a cart of iPads for classroom use

File an issue if you are experiencing issues when making a payment online at myNKU or on the NKU mobile app.

File an issue if you are experiencing issues when making a payment online at myNKU or on the NKU mobile app.

IT Procurement Policy information

Request for a new listserv email address.

Service for Live Events held in the Digitorium, Student Union or Other campus locations.

Used to run a mass or batch process within SAP

Request for running Mass Processes within SAP

We loan a variety of portable equipment for instructional needs and certain NKU events.

Service used to request installation of media equipment.

Video Recordings, Audio Recordings, Studio Shoots and Post Production and Editing services

Give access to specific cost center(s) for a user

Report issues experienced within myNKU

Issue related to Admissions services within myNKU

Report an issue or request assistance with myNKU processes and activities.

Report an issue for any myNKU Biller Direct or payment issues

Report an issue you are experiencing with myNKU

Moving offices or internet not working - could be the wall network jack is inactive. Use this request to activate a port.

Request personalized training via Zoom or Teams for one user or a small group.

If you are having issue processing PARs, please use this form to request additional assistance.

Request a refund for a printing malfunction in a student computer lab.

Request for an increase in storage for your personal J/M drive.

Reports, Data and Survey requests

Use this service to request use of VA benefits for any valid previous semester. Current or Future semesters should NOT use this form.

Report Printing Issues

Requests for new enhancements or configurations or updates to existing processes and configurations.

Request an update to a process or configuration or request a new process or configuration

Need help getting a project organized or structuring your tasks. New to project management and need help with a tool. Request this service and one our dedicated project managers will assist you.

Report issues with your computer or laptop and any connected accessories such as mouse/keyboard/monitor.

Report an Issue, request assistance, suggest enhancements or just have a question, use this form to request assistance from the Reporting and Analytics team

If you have locked your account and need to get it unlocked, submit a ticket.

New access to SAP GUI

Forget your password and need a reset, file a ticket and we will reset it.

Need access to a particular T-Code in SAP

Request creation or modification of Active Directory security groups.

Report an issue experienced within the Sigma ProSam application or Financial Assistance area within myNKU

Request assistance for a smart classroom equipment issue.

Schedule a hands-on training of smart classroom equipment capabilities and operation.

Submit a request if you have a question or issue related to the functionality of any software used at NKU.

Specialty printing options at the Norse Tech Bar

Service to send equipment to surplus

Get assistance and advice on report building, application development, and other IT related activities.

Departmental telephone billing questions can be answered through this service.

This service is to assist with any phone related service.

If you are having issues logging time or using the time reporting application, please submit this ticket to get further assistance.

Meet with an instructor to receive additional training. You can also discuss customizations that are outside of the normal use of the software.

Request to create/update training documentation.

Request to create/edit a custom training video.

Use this form to submit the VA Certification Form to use VA benefits.

This service is used to request features or changes for existing voicemail services.

Assistance with how to make your website more accessible.

Request new or additional website permissions in AEM.

Request assistance with Zoom Webinars