Services A-Z (110)
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
A returning undergraduate student who has not attended NKU for a minimum of two full consecutive academic semesters may petition for academic renewal of NKU coursework on a one-time-only basis.
myNKU, SAP and Sigma Services / SAP Access & Permissions
Need access to a new tab in myNKU or access to an area in SAP GUI
Software / Adobe
Access to 20+ Adobe software titles, audio, video & photo editing, web development.
Software / Adobe
A comprehensive solution for building NKU's website.
Training Services
Meet with a member of the IT Training Team to discuss webpage design and/or functionality. Custom elements on websites can also be discussed.
myNKU, SAP and Sigma Services / SAP Access & Permissions
Add/Change user permission for BEx
myNKU, SAP and Sigma Services / SAP Reporting & Analytics (BW, BEx)
Add/Change user permission for BEx Web Analyzer
myNKU, SAP and Sigma Services / SAP Reporting & Analytics (BW, BEx)
Access Request for file storage in BEx Portfolio
myNKU, SAP and Sigma Services / SAP FI
This is a request for a course, event, workshop, membership or fee that needs a gateway for registration and payment processing. All requests will route to the Comptroller's Office for approval and IT for processing before your "course" will be published and available. Please allow a 10 business day allowance in your dated requests.
Canvas & CITE
Having trouble working within Canvas? Log an issue and we will be assist you shortly.
myNKU, SAP and Sigma Services / SAP FI
Request this service to make a change to the name of the new person who will be taking over the fiscal responsibility for a Fund Center
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
Students are able to use their chosen names on campus. If you would like to change your name, but have not yet processed a legal name change, Please complete this request. For more assistance contact LGBTQA+ Student Initiatives at lgbtq@nku.edu or call (859) 572-5835, Monday through Friday between the hours of 8:30a - 4:30p.
NKU-Owned Office Phones
Request access to Jabber
File Storage & Servers / COIVCenter
Request for setup for COIvCenter classes
Computers & Equipment
Request a computer to be set up for a new user.
Software
Install discipline-specific software in certain labs and classrooms.
Consultations and Support
The Office of Information Technology provides colleges with a Client Support Specialist, located within the colleges and buildings, so that faculty and staff are provided with technology support on-demand.
Procurement
Complete this form to submit contract for formal review.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
When attempting to register for a course that meets at the same time as another course in a student's schedule, special approval is required to be able to enroll in both courses.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
This request is able to withdraw a student for courses as long as the student has not graduated from NKU.
myNKU, SAP and Sigma Services / SAP Reporting & Analytics (BW, BEx)
Manually load data or modify scheduled load
File Storage & Servers / File Server
Request to add or remove users from a department folder.
File Storage & Servers / File Server
Request for an increase in storage space for a department's K drive folder.
Software
Provide centralized software support including installation, upgrades, troubleshooting and removal of software.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
To remove the restriction directory information being stopped sharing with the public.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
To request directory information to be restricted and not be released to the public.
Computers & Equipment
Borrow a laptop, tablet, or other accessory from the Norse Tech Bar.
myNKU, SAP and Sigma Services / SAP HR
If you are experiencing any issues using ESS/MSS, submit this form with additional information for us to assist you.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services
Log an issue if you are experiencing issues with Event Planning.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
Appeal for acceptance of excess hours earned as non-degree student
myNKU, SAP and Sigma Services / SAP Access & Permissions
Request Renewal of Access for Student Workers who will be continuing employment with your department
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Veterans Forms
Use this service to request use of VA benefits for Fall 2022 semester.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
As a student, you have the ability to select specific third party designees to have access to your student records and the types of information you wish to be provided.
myNKU, SAP and Sigma Services / SAP FI
Request this service when you have something you need updated or changed to current production setup for example a change to a report.
Procurement
Request purchase of Gift Cards
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services
Log an issue with the grading application
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
Graduate students are permitted to repeat a total of two courses. This form will allow you to request the application of a repeat option.
Email & Calendar
New group email account for your team's new project, role, or product.
Remote support services through phone, chat, and online service requests.
Canvas & CITE
Reserve a cart of iPads for classroom use
myNKU, SAP and Sigma Services / Student Service Areas / Student Account Services
File an issue if you are experiencing issues when making a payment online at myNKU or on the NKU mobile app.
myNKU, SAP and Sigma Services / Student Service Areas / Student Services
File an issue if you are experiencing issues when making a payment online at myNKU or on the NKU mobile app.
Technology Purchases
IT Procurement Policy information
Email & Calendar
Request for a new listserv email address.
Media Equipment and Event Services
Service for Live Events held in the Digitorium, Student Union or Other campus locations.
myNKU, SAP and Sigma Services
Used to run a mass or batch process within SAP
myNKU, SAP and Sigma Services / Student Service Areas
Request for running Mass Processes within SAP
Media Equipment and Event Services
We loan a variety of portable equipment for instructional needs and certain NKU events.
Media Equipment and Event Services
Service used to request installation of media equipment.
Media Equipment and Event Services
Video Recordings, Audio Recordings, Studio Shoots and Post Production and Editing services
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
The request will assist in enrolling in multiple course sections of the same course.
myNKU, SAP and Sigma Services / SAP Access & Permissions
Give access to specific cost center(s) for a user
myNKU, SAP and Sigma Services / Student Service Areas
Report issues experienced within myNKU
myNKU, SAP and Sigma Services / Student Service Areas / Admissions
Issue related to Admissions services within myNKU
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services
Report an issue or request assistance with myNKU processes and activities.
myNKU, SAP and Sigma Services / Student Service Areas / Student Account Services
Report an issue for any myNKU Biller Direct or payment issues
myNKU, SAP and Sigma Services / Student Service Areas / Student Services
Report an issue you are experiencing with myNKU
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
Request to change your legal name on your student records. Proper documentation is required.
Network
Moving offices or internet not working - could be the wall network jack is inactive. Use this request to activate a port.
Training Services
Request personalized training via Zoom or Teams for one user or a small group.
myNKU, SAP and Sigma Services / SAP HR
If you are having issue processing PARs, please use this form to request additional assistance.
Computers & Equipment
Request a refund for a printing malfunction in a student computer lab.
Procurement
Apply for a Procurement Card (PCard)
Procurement
Use for when you need to request a special case or exception to use your PCard for purchase.
Procurement
Update, Change PCard Information. Cancel PCard
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
Audited courses do not apply towards any degree or certificate program at NKU.
File Storage & Servers / File Server
Request for an increase in storage for your personal J/M drive.
Institutional Research
Reports, Data and Survey requests
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Veterans Forms
Use this service to request use of VA benefits for any valid previous semester. Current or Future semesters should NOT use this form.
Computers & Equipment
Report Printing Issues
myNKU, SAP and Sigma Services
Requests for new enhancements or configurations or updates to existing processes and configurations.
myNKU, SAP and Sigma Services / Student Service Areas
Request an update to a process or configuration or request a new process or configuration
PMO (Project Management Office)
Need help getting a project organized or structuring your tasks. New to project management and need help with a tool. Request this service and one our dedicated project managers will assist you.
PMO (Project Management Office)
Request a new project
Computers & Equipment
Report issues with your computer or laptop and any connected accessories such as mouse/keyboard/monitor.
myNKU, SAP and Sigma Services / SAP Reporting & Analytics (BW, BEx)
Report an Issue, request assistance, suggest enhancements or just have a question, use this form to request assistance from the Reporting and Analytics team
Computers & Equipment
Fill out this form if an IT owned laptop was loaned to you for work-at-home during the COVID-19 pandemic and you would like the laptop to be transferred to your department inventory as a computer replacement.
myNKU, SAP and Sigma Services / SAP Access & Permissions
If you have locked your account and need to get it unlocked, submit a ticket.
myNKU, SAP and Sigma Services / SAP Access & Permissions
New access to SAP GUI
myNKU, SAP and Sigma Services / SAP Access & Permissions
Forget your password and need a reset, file a ticket and we will reset it.
myNKU, SAP and Sigma Services / SAP Access & Permissions
Need access to a particular T-Code in SAP
File Storage & Servers / Active Directory
Request creation or modification of Active Directory security groups.
myNKU, SAP and Sigma Services / Student Service Areas / Sigma ProSam Services
Report an issue experienced within the Sigma ProSam application or Financial Assistance area within myNKU
Classroom A/V Tech Support
Request assistance for a smart classroom equipment issue.
Classroom A/V Tech Support
Schedule a hands-on training of smart classroom equipment capabilities and operation.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
Change/correct your Social Security number with NKU for current/past students.
Training Services
Submit a request if you have a question or issue related to the functionality of any software used at NKU.
Computers & Equipment
Specialty printing options at the Norse Tech Bar
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Veterans Forms
Use this service to request use of VA benefits for Spring 2022 semester.
myNKU, SAP and Sigma Services / Student Service Areas / Admissions
Student applying to NKU who need to update their Social Security Number
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Veterans Forms
Use this service to request use of VA benefits for Summer 2022 semester.
Consultations and Support
Get assistance and advice on report building, application development, and other IT related activities.
NKU-Owned Office Phones
Departmental telephone billing questions can be answered through this service.
NKU-Owned Office Phones
This service is to assist with any phone related service.
myNKU, SAP and Sigma Services / SAP HR
If you are having issues logging time or using the time reporting application, please submit this ticket to get further assistance.
Training Services
Meet with an instructor to receive additional training. You can also discuss customizations that are outside of the normal use of the software.
Training Services
Request to create/update training documentation.
Training Services
Request to create/edit a custom training video.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
Use this form to submit a waiver for a program requirement. Must be submitted by an advisor and needs to have the approval of the department chair. Vice Provost approval needed for General Education.
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
myNKU, SAP and Sigma Services / Student Service Areas / Registrar Services / Registrar Forms
This request is only for students with junior standing or higher and cannot be used to fulfill specific general education, major, minor, or requirements
NKU-Owned Office Phones
This service is used to request features or changes for existing voicemail services.
Consultations and Support
Assistance with how to make your website more accessible.
Training Services
Request new or additional website permissions in AEM.
Video Conferencing and Zoom
Request assistance with Zoom Webinars