Help Desk


The IT Help Desk provides NKU with a centralized point of contact for technology questions and IT services for NKU students, faculty and staff.

The IT Help Desk provides remote support for:

  • All IT products and services
  • Microsoft and Apple operating systems
  • Referrals of questions to appropriate campus offices

Support for other operating systems, applications, services, and environments are provided on a best-effort basis. Routine requests are typically addressed within two business days.

Users wanting walk-in assistance should visit the Norse Tech Bar.


Monday - Friday: 7am - 10pm
Saturday - Sunday: Closed

If there is an urgent technology issue during closed weekend hours, you may leave a phone message and the on-call technician will call you to resolve your issue.

Who can request this service?

  • Faculty
  • Staff
  • Students

Are there fees or additional cost?

There are no fees or additional costs.



Service ID: 46781
Fri 10/23/20 1:52 PM
Thu 7/13/23 4:14 PM