Help Desk

Description

The IT Help Desk provides NKU with a centralized point of contact for technology questions and IT services for NKU students, faculty and staff.

The IT Help Desk provides remote support for:

  • All IT products and services
  • Microsoft and Apple operating systems
  • Referrals of questions to appropriate campus offices

Support for other operating systems, applications, services, and environments are provided on a best-effort basis. Routine requests are typically addressed within two business days.

Users wanting walk-in assistance should visit the Norse Tech Bar.

Availability

Monday-Friday: 7 a.m. - 10 p.m.
Saturday: 8:30 a.m. - 5 p.m.
Sunday: 12:30 p.m. - Midnight (12:00pm - 8:00pm beginning May 8th)

Hours may differ on holiday, spring, winter and summer breaks.

Who can request this service?

  • Faculty
  • Staff
  • Students

Are there fees or additional cost?

There are no fees or additional costs.

 

Details

Service ID: 46781
Created
Fri 10/23/20 1:52 PM
Modified
Wed 5/5/21 12:48 PM