Description
The IT Help Desk provides NKU with a centralized point of contact for technology questions and IT services for NKU students, faculty and staff.
The IT Help Desk provides remote support for:
- All IT products and services
- Microsoft and Apple operating systems
- Referrals of questions to appropriate campus offices
Support for other operating systems, applications, services, and environments are provided on a best-effort basis. Routine requests are typically addressed within two business days.
Users wanting walk-in assistance should visit the Norse Tech Bar.
Availability
Monday - Friday: 7am - 10pm
Saturday - Sunday: Closed
If there is an urgent technology issue during closed weekend hours, you may leave a phone message and the on-call technician will call you to resolve your issue.
Who can request this service?
Are there fees or additional cost?
There are no fees or additional costs.