Popular Services

Remote support services through phone, chat, and online service requests.

Provide centralized software support including installation, upgrades, troubleshooting and removal of software.

Report issues with your computer or laptop and any connected accessories such as mouse/keyboard/monitor.

Have a new staff/faculty member or need someone to receive similar permissions to someone else in the department

Request to add or remove users from a department folder.

Use this service to request use of VA benefits for Fall 2021 semester.

This service is to assist with any phone related service.

Report Printing Issues

Request a computer to be set up for a new user.

Access to 20+ Adobe software titles, audio, video & photo editing, web development.

Request this service when you have something you need updated or changed to current production setup for example a change to a report.

Report issues experienced within myNKU

Request assistance for a smart classroom equipment issue.

Use this form to submit the VA Certification Form to use VA benefits.

Reports, Data and Survey requests

Having trouble working within Canvas? Log an issue and we will be assist you shortly.

If you are experiencing any issues using ESS/MSS, submit this form with additional information for us to assist you.

IT Procurement Policy information

Add/Change user permission for BEx

Need access to a new tab in myNKU

Report an issue you are experiencing with myNKU

This service is used to request features or changes for existing voicemail services.

New access to SAP GUI

Borrow a laptop, tablet, or other accessory from the Norse Tech Bar.