Report issues with your computer or laptop and any connected accessories such as mouse/keyboard/monitor.
Remote support services through phone, chat, and online service requests.
Need access to a new tab in myNKU or access to an area in SAP GUI
Provide centralized software support including installation, upgrades, troubleshooting and removal of software.
Request to add or remove users from a department folder.
This service is to assist with any phone related service.
Request a computer to be set up for a new user.
Report issues experienced within myNKU
Request assistance for a smart classroom equipment issue.
Report Printing Issues
Use this form to submit the VA Certification Form to use VA benefits.
Give access to specific cost center(s) for a user
IT Procurement Policy information
New access to SAP GUI
Need access to a particular T-Code in SAP
Request for setup for COIvCenter classes
Moving offices or internet not working - could be the wall network jack is inactive. Use this request to activate a port.
Having trouble working within Canvas? Log an issue and we will be assist you shortly.
Get assistance and advice on report building, application development, and other IT related activities.
New group email account for your team's new project, role, or product.
Borrow a laptop, tablet, or other accessory from the Norse Tech Bar.
Service to send equipment to surplus
Request this service when you have something you need updated or changed to current production setup for example a change to a report.
The Office of Information Technology provides colleges with a Client Support Specialist, located within the colleges and buildings, so that faculty and staff are provided with technology support on-demand.
Access to 20+ Adobe software titles, audio, video & photo editing, web development.