Business System Support

For Students, Faculty and Staff - All services related to Workday, myNKU, SAP, or Sigma (Financial Assistance).

Categories (6)

Student Service Areas

Services associated with Admissions, Registrar, Financial Assistance and Student Accounts Services functions within SAP/myNKU.
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Access & Security Support

New access, role based changes to permissions, permissions in general or anything related to access to or within Workday or SAP
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Finance Support

Services associated with Workday Finance.
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HR Support

Services associated with Workday HR (Human Resources).
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Reporting & Analytics Support

Services associated with SAP Business Warehouse or Business Explorer. Reports, queries, data loads, access and general support for BW/BEx.
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SAP Basis

Services associated with SAP System Administration (commonly referred to as "Basis"), such as SAP Background Jobs, ALE, SAP Notes, etc.
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Services (2)

Mass Process Run Request

Used to run a mass or batch process within SAP

Process Enhancements/Improvements Request

Requests for new enhancements or configurations or updates to existing processes and configurations.