How to Use Distribution Lists / Listservs

Sending Messages Through a Distribution List

To send a message to the members in a distribution list, simply write an email with the distribution list’s address in the To field.

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You can then write the rest of your message to the distribution list as a normal email.

Distribution list members can send emails through a distribution list. However, depending on the list’s settings, one of its owners may need to approve the message. If approval is required, the list’s owners will receive an email about the message and will be able to approve it from there.

 

Managing a Distribution List

Distribution list owners can manage their member lists by following these steps:

  1. Go to https://admin.exchange.microsoft.com/#/groups and login with your NKU account.
  2. Select the Groups I own tab and select the distribution list.
    1. NOTE: If you do not see the distribution list on this page, the distribution list may not be visible in the global address list. To resolve this, please submit an IT request with the form in the previous section.
  3. In the pane that appears on the right, select the Members tab.
  4. On the Members page, press the blue link under the Members list.
  5. On the following page, you can select users and remove them or add new ones as needed.

Please note that the management site linked in Step 1 can only display up to 1000 subscribers. If your distribution list exceeds this number, you will need to contact IT to receive the full subscriber list.

 

Handling Undeliverable Messages

If you receive emails about a distribution list’s message being undeliverable to certain users, it generally means those users have left the university and their accounts are disabled. You can resolve this by removing the specified subscribers from the list.