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NKU-Owned Office Phones
Voicemail: Setting up your Teams Voicemail
Voicemail: Setting up your Teams Voicemail
Tags
telephone
phone
voicemail
teams
softphone
Setting up your Teams Voicemail
Click the three little dots to the left of your profile picture and select “Settings”
On the right hand side, select “Calls” and then click the
Configure Voicemail
button.
Here you will be presented with several options for your voicemail set up:
You can
Record a greeting
by selecting the button which will take you to a number pad.
Press 1 to listen to voice messages, 2 to change personal greeting, 0 to repeat menu
After pressing 2 at the previous step, press 1 to record or play your regular personal greeting, 2 to play and record a custom out of office greeting
The custom Out of Office greeting for while you are away will only be triggered if you select an “Out of office greeting” option at the bottom of the
Voicemail
screen.
For both personal and out of office greetings options, you will press 1 to record, # to stop
Then 1 to accept the greeting, 2 to rerecord, or 3 to delete and use default greeting
Press * to exit this menu at any stage
Checking your Teams Voicemail
To check your Teams Voicemail, select
Calls
on the left-hand side of the screen.
Select
Voicemail
on the upper-right corner of the screen.
Here, you will see who called along with a transcript of the call in the center. Click on the line to see more information about who called on the right-hand
Details
panels and access the recording.
You can click the
Call
button to call the person back or click the three dots to the left of the call button to see more options.
Your voicemail messages along with a transcript will also be delivered to your NKU email.
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Check out this article I found in the NKU Client Portal knowledge base.<br /><br /><a href="https://servicedesk.nku.edu/TDClient/2436/Portal/KB/ArticleDet?ID=159486">https://servicedesk.nku.edu/TDClient/2436/Portal/KB/ArticleDet?ID=159486</a><br /><br />Voicemail: Setting up your Teams Voicemail<br /><br />How to set up and access your NKU voicemail for your NKU Teams phone number.