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Check out this article I found in the NKU Client Portal knowledge base.<br /><br /><a href="https://servicedesk.nku.edu/TDClient/2436/Portal/KB/ArticleDet?ID=156214">https://servicedesk.nku.edu/TDClient/2436/Portal/KB/ArticleDet?ID=156214</a><br /><br />Phone Reference Guides